IT Services Time Tracking
Running an IT services firm requires managing multiple projects, tracking billable hours, and ensuring accurate invoicing—all while keeping costs under control.
HiveDesk simplifies your business operations by providing a comprehensive platform for time tracking, task management, project tracking, employee scheduling, and invoicing.
With HiveDesk, you can recover lost billable hours, improve workforce utilization, optimize payroll expenses, and increase profitability—all in one intuitive, cost-effective solution.
The best IT services companies use HiveDesk to track time, boost productivity and stay on top of projects.
A Smarter Way to Manage Your IT Services Firm
BEFORE HiveDesk
- Manual time tracking leads to lost billable hours
- Disorganized task management affects project timelines
- Uncertain labor costs and budgets
- Payroll processing errors and inefficiencies
- Billing disputes due to inaccurate invoices
AFTER HiveDesk
- Automatic time tracking ensures accurate billing
- Seamless task tracking with Asana integration
- Real-time cost tracking at task, project, and client levels
- Integrated time tracking and payroll data for accuracy
- Automatically generated invoices from approved timesheets
AUTOMATIC TIME TRACKING
Effortless timesheet management
Say goodbye to manual timesheets and tracking errors. HiveDesk automates time tracking for your employees, whether they work in-office, remotely, or in hybrid setups. Track billable and non-billable hours accurately, and approve timesheets with ease.
Automated Timesheets – Ensure accuracy without manual entries.
Project-Based Time Tracking – Record time at task, project, and client levels.
Integration with Asana – Track time directly from your project management tool.
Timesheet Approval Process – Validate data before invoicing or payroll processing.
WORKFORCE MANAGEMENT
Optimized workforce management
HiveDesk enables IT firms to manage employees efficiently with features like employee scheduling, attendance tracking, overtime tracking, and vacation management.
Schedule Employees with Ease – Assign employees to shifts that match their availability.
Track Attendance Automatically – Reduce manual errors with automated tracking.
Overtime & Time-Off Management – Comply with labor laws and manage employee availability.
INVOICING
Accurate and automated invoicing
Billing errors lead to client disputes and cash flow issues. With HiveDesk, generate accurate invoices directly from tracked billable hours.
Auto-Generate Invoices – Save time with professional, auto-filled invoices.
Reduce Billing Disputes – Ensure accuracy with approved timesheets.
Track Invoice Status – Monitor sent, paid, or pending invoices effortlessly.
PROJECT MANAGEMENT
Seamless project and task management
Managing multiple IT projects? HiveDesk simplifies project tracking and resource allocation, helping you keep projects on time and within budget.
Assign and Track Tasks – Ensure every task is completed efficiently.
Monitor Project Progress – Track deadlines, dependencies, and completion rates.
Analyze Task Performance – See how long tasks take and optimize resource allocation.
GROWTH and PROFIT MANAGEMENT
Grow your business profitably
HiveDesk is built for IT services businesses—not just another generic tracking tool. It’s a one-stop solution for time tracking, attendance, invoicing, and project management that fosters profitable growth.
HiveDesk empowers IT services firms with operational intelligence to enhance efficiency, accurately price services, and maintain profitability while consistently delivering value to clients.
By tracking time, labor, and resources, HiveDesk provides historical data that supports smarter strategic planning. Gain real-time insights into cost trends, team performance, and project profitability to refine your pricing strategies, optimize resource allocation, and improve project estimates.
Detailed reports on resource utilization demonstrate accountability and reinforce trust with your clients. When clients see exactly where their investment goes, they gain confidence in your pricing and service value. This transparency fosters stronger relationships, repeat business, and long-term contracts.
With HiveDesk, you can eliminate inefficiencies, reduce wasted time, and maintain healthy profit margins. By leveraging real-time cost tracking and performance analytics, your IT services firm can consistently deliver high-value solutions while maintaining financial health.
Built for every role in IT services companies
Chief Operating Officer
Oversees productivity, reviews team progress, manages budget/P&L, and coordinates resources across teams.
Project Manager
Manages project tasks, tracks timelines, reviews timesheets, coordinates with HR, manages project communication.
Team Leader
Assigns tasks to team members, verifies timesheets, manages progress reporting.
HR Manager
Coordinates schedules, manages time-off and attendance, ensures staffing availability, creates and manages HR policies.
Finance Manager
Bills clients, and tracks costs.
— Testimonials
Hear what our clients say
Get the operational intelligence your IT services firm needs!
Track billable hours, manage tasks, automate invoicing, and improve profitability—all in one platform.