Employee Shift Scheduling Software
Employee shift scheduling software for call center, BPO, and services companies.
Scheduling employees in shifts is crucial for the efficient operation of businesses like call centers, BPOs, ecommerce companies, and IT services companies.
HiveDesk employee shift scheduling software allows businesses to create custom schedules and assign employees to shifts.
By integrating shift scheduling with features like time tracking, task management, activity monitoring, and attendance tracking, HiveDesk ensures that your operations run smoothly and efficiently.


The best businesses use HiveDesk employee shift scheduling software to boost productivity and profits







EMPLOYEE SHIFT SCHEDULING
Create customizable shifts for employee scheduling
Use HiveDesk employee shift scheduling software to create and manage custom schedules tailored to their specific needs. This flexibility ensures that all shifts are covered and that employees know exactly when and where they are supposed to work.
You can design shifts that meet the unique requirements of your business and workforce and easily assign employees to specific shifts based on their availability and skills. The software provides real-time updates to ensure all team members are informed of any changes promptly.
- Custom Shift Creation
- Employee Assignment
- Real-Time Schedule Updates
INTEGRATED TIME TRACKING
Ensure schedule adherence with integrated time tracking
Combine employee shift scheduling with HiveDesk’s robust time tracking features to ensure accurate recording of work hours. This integration simplifies payroll processing and enhances accountability.
Record work hours automatically for accurate and error-free time tracking. Track time from any device, ensuring flexibility for both in-office and remote employees. Generate comprehensive timesheets for payroll and billing, enhancing transparency and trust.
- Automatic Time Logging
- Multi-Device Compatibility
- Detailed Timesheets


TASK MANAGEMENT
Stay on top of employees’ work
Efficient task management ensures that employees are productive in their scheduled shifts. HiveDesk’s task management feature allows managers to assign and monitor tasks within scheduled shifts, keeping projects on track.
Assign tasks to employees within their scheduled shifts to ensure clarity and focus. Monitor task progress in real-time to keep projects on schedule and address issues promptly. Generate detailed reports on task completion and performance to evaluate team productivity and efficiency.
- Clear Task Assignments
- Real-Time Progress Tracking
- Comprehensive Task Reports
ATTENDANCE TRACKING
Automate attendance tracking within shifts
Accurate attendance tracking is essential for managing employee work hours and ensuring compliance with labor laws. HiveDesk’s attendance tracking feature simplifies this process.
Automatically track employee attendance based on logged work hours and scheduled shifts. Ensure that attendance is accurately recorded according to assigned shifts.
Generate detailed attendance reports to monitor punctuality and address any issues proactively.
- Automated Attendance Logs
- Shift Scheduling Integration
- Attendance Reports

More than an employee shift scheduling software
Easily track time, attendance, cost. Manage tasks, stay on top of projects and increase productivity with HiveDesk
Employee time tracking
Track employee time with our desktop, mobile and browser apps
Task management
Create and assign tasks to employees. Manage task schedule and status.
Project tracking
Track project status, hours spent, and labor cost incurred on the project
Timesheet & Timecard
Get accurate employee timesheets & timecards with approval process
Multi-level access management
Assign manager role to employees with different level access control
Project cost tracking
Track labor cost incurred on each project by adding hourly cost for each employee
Automatic screenshots
Capture periodic screenshots for feedback & monitoring
Workforce Management
Add and remove employees. Manage roles, tasks, attendance and track time.
Customer Testimonials
HiveDesk has helped over 1000 businesses track over 5 million hours in over 100 countries.
We have used every time tracking software under the sun, and they all fall short in some area that we need, but overall HiveDesk has met our needs. Their PDF screen shot reports are clean, easy to use and understand. Our clients prefer them over the complicated reports of other systems.
Lindsey Meadows
Owner, Meadows Resources

Let’s get you started!
Start your 14-day free trial. Easily create shifts and schedule employees to match business needs.
Frequently asked questions
Employee shift scheduling software helps businesses create, manage, and assign work shifts to employees. It ensures that all shifts are covered and that employees know their work schedules.
HiveDesk improves shift scheduling by allowing businesses to create custom schedules, assign employees to shifts, and provide real-time updates. Integration with time tracking and attendance features ensures accurate recording and management of work hours.
Yes, HiveDesk is ideal for remote employees. Its multi-device compatibility allows employees to track time and manage tasks from any location, ensuring seamless integration between remote and in-office work.
Task management improves shift productivity by providing clear task assignments, real-time progress tracking, and detailed task reports. This helps keep projects on track and ensures employees are focused on their responsibilities.
HiveDesk can generate various reports, including timesheets, task reports, attendance reports, and schedule reports. These reports provide valuable insights into team productivity and accountability.
Yes, HiveDesk prioritizes data security. All data is encrypted and securely stored, ensuring that sensitive information remains protected.
HiveDesk’s attendance tracking feature allows managers to automatically log attendance, manage shifts, and generate detailed attendance reports. This ensures accurate records and compliance with labor laws.
Yes, HiveDesk integrates shift scheduling with time tracking, task management, activity monitoring, and attendance tracking. This comprehensive approach ensures efficient and productive operations.
Time tracking improves shift scheduling by providing accurate data on work hours. This helps manage productivity, ensure accurate billing, and streamline payroll processes.
You can start using HiveDesk by signing up for a free 14-day trial. This allows you to explore all features and see how HiveDesk can enhance shift scheduling and overall management in your business.