Streamline Operations, Boost Productivity, Enhance Profits, and Increase Client Trust with HiveDesk
HiveDesk and Toggl Track are known as two of the most widely used time tracking tools.
HiveDesk offers time tracking along with employee monitoring, workforce management, work management, and invoicing features. Toggl Track has only time tracking capability.
Both are good options for time tracking. But they have different strengths and limitations that can make them the better option for your team.
The following table shows an objective comparison between HiveDesk and Toggl Track:
| Toggl Track | HiveDesk | |
| Time tracking | Yes | Yes |
| Automatic timesheets | Yes | Yes |
| Break time tracking | No | Yes |
| Billable hours tracking | Yes | Yes |
| Attendance tracking | No | Yes |
| Create holiday calendar | No | Yes |
| Create leave policies | No | Yes |
| Time off tracking | No | Yes |
| Overtime tracking | No | Yes |
| Timesheet Approval | No (need $20/month plan) | Yes |
| Web app, mobile apps, and desktop apps | Yes | Yes |
| Works on Windows, Mac and Linux | Yes | Yes |
| Automatic Screenshots | No | Yes |
| Change screenshot frequency | No | Yes |
| Keyboard and mouse tracking | No | Yes |
| App usage tracking | Yes | No |
| Asana integration for time tracking | Yes | Yes |
| Task tracking | Yes | Yes |
| Time tracking for tasks | Yes | Yes |
| Kanban view | Yes | Yes |
| Calendar view | Yes | Yes |
| Labor cost tracking | No (need $20/month plan) | Yes |
| Access level management | Yes | Yes |
| Create user teams | Yes | Yes |
| Automatic invoicing from timesheet | Yes | Yes |
| Employee shift scheduling | No | Yes |
| Data stored on secured servers | Yes | Yes |
| Reporting | Yes | Yes |
| User interface | Clean | Simple and easy to use |
| Cost per month | $10/user (Starter Plan) | $5/user |
| Best suited for | Freelancers and small businesses with hourly contractors | Agencies, IT services companies, BPOs, Call centers, Consultants, Law firms |
HiveDesk is the better value!
Time Tracking
HiveDesk: HiveDesk provides robust time tracking features tailored for remote teams. With automatic time tracking, employees can easily log their working hours without manual input. The tool also takes periodic screenshots, providing managers with insights into work progress.
You have the option of using a desktop client, web app, Chrome extension, or mobile app for tracking time.
Toggl Track: Toggl Track also offers a flexible approach to time tracking. Users can start and stop timers manually or use the browser extension and mobile app for on-the-go tracking. Its intuitive interface is user-friendly, making it a favorite among freelancers and small teams.
Verdict: Both are good options if you’re looking for a simple time tracking solution. However HiveDesk offers better value due to lower price.
Timesheets
HiveDesk: HiveDesk’s timesheet feature is seamlessly integrated with its time tracking. It automatically generates timesheets, saving managers from manual data entry. The timesheet approval process ensures accuracy of timesheets for invoicing and payroll processing.
Toggl Track: Toggl Track also offers automated timesheet generation. However, the timesheet approval process needs $20/user/month plan that is expensive for most businesses.
Verdict: Both tools provide automated timesheets, but HiveDesk’s timesheet approval feature gives it an edge for businesses that want better control over payroll and invoicing process.
Activity Monitoring and Productivity Tracking
HiveDesk: HiveDesk’s activity monitoring includes features like activity levels, keyboard/mouse usage, and screenshots. These tools help managers assess productivity and identify bottlenecks in workflows.
Toggl Track: While Toggl Track provides insights into time spent on tasks and projects, it doesn’t offer activity monitoring features like screenshots or activity levels. It’s more suited for tracking task durations than monitoring employee activity.
Verdict: HiveDesk is better equipped for teams requiring detailed activity monitoring. Toggl Track’s lack of these features may limit its appeal for productivity tracking.
Project and Task Management
HiveDesk: HiveDesk integrates basic project and task management features. Managers can assign tasks, monitor progress, and ensure deadlines are met. However, it lacks the advanced project management capabilities of dedicated tools.
Toggl Track: Toggl Track focuses on time tracking for projects and tasks. While it allows users to create and assign tasks, its project management functionality is relatively limited compared to specialized tools.
Verdict: Both tools provide basic project and task management, but neither is a substitute for comprehensive project management software.
Workforce Management
HiveDesk: HiveDesk shines in workforce management for remote teams. With features like shift scheduling, attendance management, time off tracking, holiday calendar, and overtime tracking, it simplifies the management of distributed teams.
Toggl Track: Toggl Track’s does not have any workforce management features beyond time tracking. It doesn’t offer tools like shift scheduling or attendance and time off monitoring.
Verdict: HiveDesk is the superior choice for workforce management, especially for remote or distributed teams.
Invoicing
HiveDesk: HiveDesk has a built-in invoicing capability. You can generate accurate invoices from the timesheet data. This not only simplifies the invoicing process but also saves money by eliminating the need for a separate invoicing software.
Toggl Track: Toggl Track includes basic invoicing features. Users can generate invoices based on tracked hours and send them to clients directly from the platform.
Verdict: Both HiveDesk and Toggl Track are a good fit for businesses that require integrated invoicing.
Employee Shift Scheduling
HiveDesk: HiveDesk includes a shift scheduling feature that allows managers to create, assign, and monitor employee shifts. This is especially useful for businesses such as call centers and BPOs that have complex scheduling needs.
Toggl Track: Toggl Track does not offer shift scheduling features, focusing instead on time and project tracking.
Verdict: HiveDesk clearly outperforms Toggl Track in this category with its dedicated shift scheduling tools.
Conclusion
Both HiveDesk and Toggl Track cater to different user needs:
Choose HiveDesk if you manage a remote or distributed team and need robust features like activity monitoring, shift scheduling, and detailed workforce management, along with time tracking.
Opt for Toggl Track if you’re a freelancer or small team looking for simple, flexible time tracking with basic invoicing.
Ultimately, the choice depends on your specific business requirements. Evaluate these tools based on the dimensions most important to you, and you’ll be well-equipped to make an informed decision.
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